COVID-19 Safety

We have put a number of COVID 19 safety measures in place to ensure you enjoy your experience and stay safe whilst visiting us – please see them below. If you have any questions please do not hesitate to get in touch: office@newhamptonarts.co.uk

Social distancing

A one way system is in place across the entire NAC site, making it easier to social distance. We also ask you to keep your distance from others at all times.

Our theatre space has been reduced to 40 capacity allowing space for social distancing during performances.

Ticketing has also been capped at 6 per customer (you may only sit with those within your booking group).

A seating plan will be carefully arranged by NAC staff before the event to ensure the best possible layout for a safe and secure performance.

Track & Trace

For the safety of our staff and customers, we are asking everybody that visits any indoor area of NAC to report to reception to sign in and out. You will have the option of scanning a QR code poster with the NHS Track and Trace app or providing your details to reception.  If you do not wish to follow either of these procedures then we will not be able to let you onsite.

Hygiene on site

We have increased our cleaning services at NAC. Hand washing facilities are available in our regularly cleaned toilets. There are also hand sanitiser stations across all entry and exit points across the building.

Face coverings

If entering any of our NAC buildings we ask you to wear a face covering at all times to help protect yourself and those around you.

Ticketing

All paid events will be advance ticketing only with no tickets available on the door.

At the time of booking we will be asking for all of your booking party members details for track and trace purposes.

Tickets are non-transferable and only the named persons given at the time of booking will only be admitted entry.

Our theatre space has been capped at 40 allowing space for social distancing during performances.

We will not be using physical tickets – please show your ticket at the box office on a smart phone device or have your booking reference number ready to quote .

As per Government Guidelines at the time of booking from 14/10/2020 you will asked if all persons within your booking live at the same address (or are in your support bubble), that only persons from the same household (or support bubble) can be seated together. Please note that also stands for those tickets purchased before 14/10/2020, our box office team will be in touch to assist with your seating arrangements to make sure they fall within current Government Guidelines.

With only forty seats available and a fixed theatre space NAC has to be specific about the group sizes it can be make available for booking, so we can maximise attendance and income for the artists.

In particular single parties are very difficult to accommodate due to the distancing required between each group no matter what the size.

If the group booking size you would prefer is not currently available then please contact the Box Office on office@newhamptonarts.co.uk and we will place you on a waiting list. Nearer the time cancellations or changes to the room configuration may enable us to offer your preferred party size.

Refreshments

During performances we will be using table service and card payment only. Please remain seated until a member of staff takes your order.

Parking

Due to our new one way system on site visitors including event and class attendees will no longer be able to park on site. NAC staff and residents can occupy one car space only. Please note that bicycle parking is still available but the one way system must be used to access.